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Technical assistance

Product & service support.

Browse online manuals, download firmware and datasheets, report bugs, or reach our support team directly — everything you need is in one place.

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Online support content

Quick answers, manuals, and guides.

Wiki & Knowledge Base

In-depth technical articles, setup guides, and usage documentation for all Chameleon products.

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Electrical Installation Guide

Step-by-step electrical wiring guide for installers and certified partners.

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Installation Guide (North America)

North American wiring standards edition of the installation guide.

Download PDF

Download center

Firmwares, drivers & SD card images.

Download the latest stable firmware for your Chameleon hardware. Stable releases are tested and recommended for production environments.

Firmwares & Drivers

Stable channel

Stable

SD Card Images

For controller devices

SD card images are used to flash the operating system onto Chameleon controller devices. Select your controller model below.

View SD card images

Product documentation

Product datasheets.

Technical specifications, dimensions, and installation data for individual hardware products.

Get help

Contact our support team.

Available weekdays 9:00–17:30 CET. For urgent cases outside hours, email support@chameleon.sh with the subject "SOS!" and our team will respond as soon as possible.

Report a problem

Found a technical issue? Use our problem report form to describe the situation and attach relevant logs.

Report a problem

Vulnerability Disclosure

Responsible disclosure policy for security researchers and partners.

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Feedback

Share product or software feedback — we read everything to improve the platform.

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Software product support

Chameleon provides software support for all products for a minimum of 5 years. This includes OS updates, firmware updates, and security patches to keep your system current and protected.

  • OS and firmware updates
  • Security patches
  • 5-year minimum support guarantee

Certification & Compliance

Chameleon products comply with applicable national and international electronic product standards. Certificates confirm the product meets RF emission and safety requirements for sale in each market.

Download FCC / CE certificates